General Terms & Conditions

Terms and conditions for the sale of tickets for events organised by Chalke History Festivals Limited (CHF or the
Company. Registered number: 8290260).

By placing an order for tickets all purchasers warrant that they have read and accepted these terms and conditions
and the Privacy Notice.

1. Programme changes

CHF reserves the right to change the programme and speakers at the Chalke History Festival (the Festival) if
circumstances dictate.

2. Tickets and admission

Ticket orders will be processed in the order they are received and are subject to availability. Tickets are subject
to VAT and the prices indicated on the website are inclusive of VAT. CHF reserves the right to refuse admission to
the Festival. Under no circumstances are tickets to be photocopied or reproduced in any way. Tickets are not
transferable. Any tickets that are transferred or sold for commercial gain will be voided and the holder refused
entry to or ejected from the venues. It is your responsibility to check your tickets; mistakes cannot always be
rectified.

Carer entry passes are available from the box office at the festival. Please bring proof of your carer status such as
a Carer’s Allowance, Carer’s Credit letter, Carer’s Card, a letter confirming the recipient of benefits like
Attendance Allowance or Personal Independence Payment, or a carer’s assessment.

3. Meal Tickets

Meal tickets (lunch and supper) purchased through the CHF website are being sold on behalf of Victoria’s Food Co Ltd
and From The Woods Ltd who assume all liability for the meals supplied.

4. Prohibition on use of recording equipment

Under no circumstances are audio recorders, video recorders, mobile phones, cameras or other recording devices to be
used in the venues of the Festival. They may be seized by the Company’s representatives if used in a venue.

5. Cancellation policy

In the unlikely event that an event at the Festival is cancelled, a ticket holder will be offered the opportunity to
attend an alternative event of an equivalent value of the ticket originally purchased, subject to availability. If
the ticket holder does not accept the offer of a ticket at an alternative event or if there is no availability at
such alternative events at the Festival, CHF will provide a full refund.

6. Refund policy

No refunds can be given once a ticket has been bought.

7. Delivery of tickets

Delivery of tickets for entry and events at the festival will be sent electronically to the email address supplied at
the time of purchase. Please contact the ticket office if you require tickets to be sent by post or to be collected
at the festival main entrance during the event. The Company accepts no liability for any tickets which are sent to
the address supplied by the purchaser but which are not received. Replacement for lost tickets will not be posted to
the purchaser but will be available for collection at the Festival provided that the Company is notified via the
ticket office by telephone or in writing in advance of the loss of the tickets and suitable identification is
provided at the ticket office.

8. Liability and Governing Law

The Company shall have no further liability beyond the face value of the ticket purchased. The Company shall not be
liable for any loss of enjoyment or wasted expenditure. Personal arrangements including travel, subsistence and
accommodation relating to an event which have been arranged by you are at your own risk.
Nothing in these terms and conditions seeks to exclude any liability of the Company for death or personal injury
caused by its negligence, fraud or other type of liability which cannot by law be excluded or limited.
All of these terms and conditions are governed by English Law and any disputes arising out of any transaction with
The Company are subject to the exclusive jurisdiction of the English Courts.

Camping & Glamping Terms & Conditions

No dogs or cats or any animals are allowed at the Chalke History Festival Campsite at any time.

No fires of any type are allowed on the Chalke History Festival Campsite.

Definitions:

CHF means Chalke History Festivals Limited

Hirer is the person or persons or Company renting a camping pitch or Glamping Tent from CHF or a
Glamping Tent from Yippee Tents.

Pitch means a tent pitch or campervan / motorhome pitch.

Glamping Tents means a pre-pitched tent with pre-ordered beds and bedding

The period of hire is the period recorded on the website booking form for the relevant Hirer

The rental charge is the amount stated on the website when making the booking and required to be
paid online when making the booking.

CVF Campsite is located at Church Bottom, Bury Lane, Broad Chalke, Salisbury, SP5 5DP

The Festival is the Chalke History Festival located at Church Bottom

Equipment covers loos, showers and the communal BBQ

Glamping Undertakings:

• Yippee Tents staff will be available to welcome the Hirer on their first arrival at the CHF Campsite to show the
  Hirer the location of their Glamping Tent and provide further relevant information and the campsite rules.
• A Festival Weekly or Day ticket will need to be purchased for every day of your visit. This is not included in
  the Glamping fee.
• The Hirer will use the bell tent and equipment on the pitch on which the tent is erected by the Yippee Tents
  staff and on no account must the bell tent be moved or dismantled.
• All Glamping Equipment the subject of hire must remain on site and the Yippee Tents staff may at their
  discretion, remove any equipment before the end of the hire period if so requested by the Hirer.
• The Hirer will only use the equipment provided for the agreed purposes of Glamping and always in a safe and
  correct manner. The Hirer will not alter the equipment nor climb on, no suspend or attach anything from or to
  the equipment without the consent of Yippee Tents staff.
• The Hirer will keep their tent completely closed and attach any door fastenings when not in use and will ensure
  that all equipment provided is secured inside the tent when not in use.
• No additional heating, cooking or lighting equipment of any kind may be put inside nor suspended on the outside
  of the bell tent.
• The Hirer will not light a candle or any naked flame nor smoke nor vape within 3 meters of the Bell Tent without
  the prior written/email/text consent of Yippee Tents staff and the CHF Camping Manager.
  If consent is given the Hirer must continually appraise the safety of this action, taking into account all
  relevant safety factors. If the Hirer receives written consent for the use of a naked flame within 3 meters of
  the Bell Tent the Hirer will not leave the naked flame unattended at any time and will ensure that it is
  properly extinguished.
• Any loss, theft damage or injury must be reported to Yippee Tents staff and the CHF Camping Manager immediately.
• The Hirer or any third party will not attempt to repair any damage nor replace any loss without first discussing
  with Yippee Tents staff and receiving Yippee Tents staff’s express authority to carry out any repairs in
  writing/email.
• The Hirer undertakes to behave in a legal, proper and appropriate manner, to abide by all campsite rules and to
  show due respect to the Yippee Tents staff, CHF employers, the campsite owner, other campers neighbours and
  flora and fauna in the area.
• The Hirer must keep noise levels to a minimum after 11pm and must not play amplified music which is audible to
  any other campers or neighbours at any time. Campers to be off-site by 6.30pm on Sunday.
• The Hirer will follow the conduct, damage limitation and health and safety guidelines above. If the Hirer or any
  member of their party behaves inappropriately or illegally the CHF Camping Manager reserves the right to require
  the Hirer and their associate party members to leave the site. In these circumstances no refund nor compensation
  will be given to the Hirer or their party members for any unused hire period.
• The Hirer will follow all guidelines above and any other verbal guidelines regarding conduct and safety and the
  reduction or elimination of loss or damage to the equipment, the Hirer or any third parties.
• The Hirer is responsible for the appropriate behaviour and adherence to the terms of this Contract by all
  members of their party and all persons who use the Glamping Equipment under the relevant booking.
• The Hirer must be satisfied that the tent and the equipment are in a good state of repair before using it. The
  Hirer must notify Yippee Tents staff if anything is broken, damaged or not working before use. This is the
  Hirer’s responsibility. The Hirer will then be responsible for the equipment and hereby agrees to reimburse CHF
  the full value of any loss, damage or the cost of making good any excessive or unusual soiling of the equipment,
  however, caused during the period of hire, unless it is caused by CHF, Yippee Tents staff or contractors working
  on behalf of CHF.
• CHF will take responsible care to avoid damage to the Hirer’s property or own equipment and will not be held
  responsible for any loss other than as a result of gross negligence.
• The Hirer will indemnify CHF and Yippee Tents in respect of all claims involving injury, death or damage to
  person or property, from any party at any time if the claim arises as a result of misuse of the Glamping
  Equipment by the Hirer or any member of their party or failure of the Hirer or any member of their party to
  follow these Terms and Conditions.
• CHF and Yippee Tents will not be held responsible or liable for any losses caused by the failure of any party to
  provide their correct and valid email address and contact details.
• Please see CHF’s separate Privacy Policy on the CHF website (www.chalkefestival.com) regarding the handling of personal
  information provided by the Hirer.
• For the avoidance of doubt, a booking or reservation is not refundable in any circumstances.
• CHF and Yippee Tents cannot be held liable or responsible for any cancellations or losses caused by force
  majeure. Force majeure includes natural and unavoidable catastrophes that interrupt the expected course of
  events and restrict CHF and Yippee Tents from fulfilling their obligations (e.g. but not limited to war, threat
  of war, pandemic, industrial action, civil unrest, terrorist activity, natural disaster, extreme weather).
• CHF and Yippee Tents will make every effort to ensure the accuracy of information on its website. Where
  photographs are displayed on the website, or attached to email, it is accepted by all parties that these are
  representative and not demonstrative of the precise detail or colour of the Glamping Equipment.
• Every effort is made by CHF and Yippee Tents to provide accurate information and written detail about the
  equipment. It is provided in good faith and CHF and Yippee Tents will not be held responsible or liable for any
  misinterpretation or disappointment in the equipment.
• Each Adult is required to pay a pitch fee as per the booking form.

Camping Undertakings:

• CHF Camping Manager to show the Hirer the location of their Pitch and provide further relevant information and
  the CHF Camping Manager will be available to welcome the Hirer on their first arrival.
• A Weekly or Day ticket will need to be purchased for every day of your visit.
• The Hirer will keep their tent completely closed and attach any door fastenings when not in use.
• Smoking is not permitted in any part of your tent or campervan/motorhome. Please note smoking includes vapours
  and/or e-cigarettes.
• The use of candles, fireworks or Chinese lanterns are not permitted on the site.
• Flying of drones at the campsite and the Festival site are not permitted.
• The speed limit is 5mph. Please drive SLOWLY. This includes bicycles and any other wheeled conveyances. Drivers
  must hold a licence and have tax and MOT as appropriate. No recreational vehicles such as motorised scooters or
  quad bikes are allowed.
• Children at the campsite need to be properly supervised at all times, in all areas of the site including the
  Festival site.
• Any loss, theft damage or injury must be reported to CHF Camping Manager immediately at the site office or by
  phone: Simon Clough 07935 206656
• The Hirer undertakes to behave in a legal, proper and appropriate manner, to abide by all campsite rules and to
  show due respect to the CHF Camping Manager, CHF employees, the campsite owner, other campers, neighbours and
  flora and fauna in the area.
• The Hirer must keep noise levels to a minimum after 11pm and must not play amplified music which is audible to
  any other campers or neighbours, at any time. Campers to be off-site by 6:30pm on Sunday 28th June.
• The Hirer will follow the conduct, damage limitation and health and safety guidelines above. If the Hirer or any
  member of their party behaves inappropriately or illegally CHF and/or the CHF Camping Manager reserve the right
  to require the Hirer and their associate party members to leave the site. In these circumstances no refund nor
  compensation will be given to the Hirer or their party members for any unused hire period.
• The Hirer will follow all guidelines above and any other verbal guidelines regarding conduct and safety and the
  reduction or elimination of loss or damage to equipment of the campsite, the Hirer or any third parties.
• The Hirer is responsible for the appropriate behaviour and adherence to the terms of this Contract by all
  members of their party and all persons who use the campsite equipment provided.
• Check-in is between 9am & 6pm (3pm-6pm if arriving on Sunday 21st). Campers to be off-site by 6.30pm on
  Sunday 28th.

Liability & Indemnity

• CHF will take reasonable care to avoid damage to the Hirer’s property or own equipment and will not be held
  responsible for any loss other than as a result of gross negligence.
• The Hirer will indemnify CHF in respect of all claims involving injury, death or damage to person or property,
  from any party at any time if the claim arises as a result of misuse of the campsite equipment by the Hirer or
  any member of their party or failure of the Hirer or any member of their party to follow these Terms and
  Conditions.

Online Booking and Provision of Information

• It is the Hirer’s responsibility to ensure the accuracy of the information provided to CHF and CHF will not be
  held responsible for any errors.
• CHF will not be held responsible or liable for any losses caused by the failure of any party to provide their
  correct and valid email address and contact details.
• Please see CHF’s separate Privacy Policy on the CHF website (www.chalkefestival.com) regarding the handling of
  personal information provided by the Hirer.

Payment

• The Hirer must pay for the booking on the online booking form to reserve the camping pitch or Glamping Tent for
  the period of hire.
• For the avoidance of doubt, a booking or reservation is not refundable in any circumstances, other than in the
  event that CHF is required to cancel the Festival.
• CHF cannot be held liable or responsible for any cancellations or losses caused by force majeure. Force majeure
  includes natural and unavoidable catastrophes that interrupt the expected course of events and restrict CHF from
  fulfilling its obligations (e.g., but not limited to: war, threat of war, industrial action, civil unrest,
  terrorist activity, natural disaster, extreme weather).

Website

• CHF will make every effort to ensure the accuracy of information on its website. Where photographs are displayed
  on the website, or attached to email, it is accepted by all parties that these are representative and not
  demonstrative of the precise detail of the campsite.
• Every effort is made by CHF to provide accurate information and written detail about the equipment. It is
  provided in good faith and CHF will not be held responsible or liable for any misinterpretation or
  disappointment in the equipment.

Complaints

• Please contact Rachel Holland at [email protected] and she will endeavour
  to resolve your problem at the very earliest opportunity.

Discount Codes

• Advertised festival entry discounts for Chalke History Festival 2026 are only valid on day entry tickets for the main Chalke History Festival – Monday 22nd June – Sunday 28th June. The Chalke History Festival for Schools is not included in the discount. Discount codes will be live until Sunday 28th June 2026. Tickets are only bookable online through the Chalke History Festival website. Discount codes must be entered at online checkout. Maximum 6 tickets per booking.